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Troubleshooting Connection Issues

How to Fix "The Requested URL Was Rejected"

Troubleshooting Connection Issues

An unreliable internet connection can usually be fixed by rebooting your router. Simply unplug your router for 30 seconds and then plug it back in. This will reset the connection and may resolve the issue.

Clearing Browser Cache and Cookies

Clearing your browser's cache and cookies can also resolve this error. Here are the steps for clearing your cache and cookies in various browsers:

  • Google Chrome: Click on the three dots in the top right corner of the browser window, select "More tools," and then select "Clear browsing data." Choose a time range and check the boxes for "Cookies and other site data" and "Cached images and files." Click on the "Clear data" button.
  • Mozilla Firefox: Click on the three lines in the top right corner of the browser window, select "Options," and then select "Privacy & Security." Scroll down to the "Cookies and Site Data" section and click on the "Clear Data..." button. Check the boxes for "Cookies and Site Data" and "Cached Web Content" and click on the "Clear" button.
  • Microsoft Edge: Click on the three dots in the top right corner of the browser window, select "Settings," and then select "Privacy, search, and services." Scroll down to the "Clear browsing data" section and click on the "Choose what to clear" button. Check the boxes for "Cookies and other site data" and "Cached images and files" and click on the "Clear now" button.

Other Possible Solutions

If rebooting your router and clearing your browser cache and cookies does not resolve the issue, there are a few other potential solutions you can try:

  • Check your internet connection: Make sure that your internet connection is active and stable. You can do this by visiting a website or pinging an IP address in a command prompt.
  • Disable browser extensions: Some browser extensions can interfere with website functionality. Try disabling all of your extensions and see if that resolves the issue.
  • Contact the website administrator: If you are still unable to resolve the issue, you can try contacting the website administrator for assistance.


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